Notice. Connect. Collaborate. Solve. Share.
What is the Harrow Way?
It is a collaborative approach to working together in Harrow, setting out how frontline teams and partners can work together to address issues through shared solutions.
What do you do when you encounter a challenge as part of your professional routine that may require the involvement of other system professionals?
Notice
You have encountered a barrier or challenge as part of your professional routine which may need input from other professionals within the care system?
Connect
Don’t hesitate! Reach out to relevant system partner to explore whether a joint meeting would help.
Tailor the approach to suit the need. Flexibility is key. Think about what a useful meeting might look like.
Is there already a relevant forum where multi-professionals meet? Do you need a one-off or recurring forum?
Collaborate
Lead on convening the appropriate group / interface to have a multi-professional discussion. All partners will share ownership of the issue and be responsible for their agreed actions.
Shared problems require share solutions.
Solve
Feel empowered to find and implement solutions together. Exhaust all reasonable avenues before escalating.
Share
Keep your team and line manager informed from the beginning. Share insights and feedback. If the solution needs wider system input, escalate it through the right channels.